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Figure 3.1

In an era where employee loyalty and workplace culture can make or break an organization, St. Louis–based CEO Danni Eickenhorst has emerged as a powerful voice in people-centered leadership. As the co-founder and CEO of HuSTL Hospitality, she brings a holistic and values-driven approach to hiring—one that prioritizes potential, personal growth, and emotional intelligence over polished résumés. Her success across multiple ventures highlights how thoughtful hiring practices grounded in compassion, character, and community values can drive both business performance and social impact.

Eickenhorst’s hiring strategy is unconventional but deeply strategic. Rather than focusing solely on industry credentials or technical expertise, she seeks candidates with “heart, hustle, and humility.” She values individuals who demonstrate self-awareness, emotional resilience, and a genuine desire to grow—especially those who may have been overlooked by traditional hiring pipelines (Eickenhorst, 2022). This approach opens doors for candidates with non-linear career paths, including those from marginalized backgrounds, and creates space for their transformation within a supportive infrastructure.

In her leadership model, the so-called “perfect boss” isn’t someone who commands authority—it’s someone who uplifts. Eickenhorst has described her ideal leadership philosophy as “pouring into people,” a form of servant leadership that encourages mentorship, development, and shared accountability (Eickenhorst, 2023). She believes in building a work environment where employees aren’t just working for a paycheck, but are empowered to pursue bold personal and professional goals.

Another key tenet of her philosophy is the role of self-perception in team dynamics. Eickenhorst argues that employees who view themselves as capable and valuable are more likely to contribute proactively and take ownership of their roles. In contrast, negative self-perception can lead to withdrawal, hesitation, and disengagement. To support self-confidence, HuSTL Hospitality integrates consistent recognition, honest feedback, and opportunities for employees to succeed in visible, meaningful ways (HuSTL Hospitality, 2024).

Underlying Eickenhorst’s approach is a belief that success is not just about hiring the right people, but about becoming the kind of organization where people can thrive. She often speaks about aligning employee values with organizational mission—especially in industries like hospitality where burnout and turnover are common. Her company’s success demonstrates that investing in people, embracing diverse perspectives, and creating purpose-driven teams can lead to sustainable performance and powerful community impact.

Ultimately, Danni Eickenhorst’s advice for hiring successful employees is refreshingly clear: hire for character, build with compassion, and lead with trust. In doing so, organizations don’t just grow profits—they grow people.

Discussion Questions

  1. Describe how self-perception can positively or negatively affect a work environment?
  2. What advice would you give a recent college graduate after reading about Danni Eichenhorst’s advice?
  3. What do you think about Eickenhorst’s hiring strategy?
  4. How would Eickenhorst describe a “perfect” boss?
  5. How would you describe a “perfect” boss?

License

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Organizational Behavior - UMSL Comm 2231 Copyright © 2023 / 2017 by Leigh Heisel, University of Minnesota Libraries Publishing is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.